Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake through your local shipping service and might like to cancel your order, very first check your email and/or spam filtration system this means you clicked upon the correct shipping address and/or WEB ADDRESS. Once this offers been done, in case you are nevertheless enthusiastic about continuing, just reply to the e mail with the details of your request and you may greatly appreciate any assistance you may offer. For technological issues, you may need to make contact with customer support via their own contact number: (Toll Free). Alternatively, if a person have any additional questions, you may send us a good email and we all will try our best to assist you.
Your package deal appear at your own door within 7 to ten operating days. Please note that shipping times might vary from a single courier company to another. Therefore, it is, constantly preferable to purchase with a trustworthy company. To help ensure your bundle arrives safely, Element Vape we always advise that you sign your parcel’s “Thanks Regarding Sending” section in order to arrives. Your local delivery services are usually required to plainly display this personal confirmation on just about all sent items, including Element Vape goods.
Once your parcel has arrived at your door, you will have to collect it as soon as possible. This will be normally done by simply completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, ensure that your unit is completely charged and prepared to start out using that immediately. Do not wait for your Element Vape product to be able to warm up; this should not be stressed adequate, especially in the case associated with rechargeable batteries.
As layed out inside the above paragraph, when shipping in order to UK residents, shipping and delivery will probably be facilitated by among our nationwide network of courier companies, such since DPD, FED EX or UPS – but please enable for additional charges to be used into consideration when placing your order. Customers located inside the Republic of eire are not authorized to purchase online. Inside most cases, customers located within the particular Republic of Ireland in europe will be not able to purchase the object through the use of credit cards or debit cards. We all are currently encountering some issues along with credit card scams in The european countries as well as in certain situations, payments made making use of these methods may possibly be declined or reversed. In add-on, all deliveries to be able to EU customers may be controlled by taxes and import duties.
Any time shipping internationally, you should note that persuits procedures are extremely time-consuming and frequently require the assistance of a good independent customs dealer. In the case of an imported product, delivery times will be reliant on your courier’s international delivery services and transit periods may greatly exceed our internal delivery estimates. Should you be not sure of expected flow times, please get in touch with us immediately. Worldwide orders will typically arrive within 3 to 5 business days after payment has already been received.
For those questions regarding this matter, please note that concerns should be aimed towards our corporate headquarters. Should you need to make adjustments or inquire about our services inside general, you may do so in anytime during company hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you possess any other questions, you can possibly contact our consumer service team or one of the sales representatives at the main office. If you prefer to location your order on-line, you are delightful to visit internet site and follow the simple instructions supplied. All billing and ordering information will certainly be provided at the click regarding a button.
As usually, we strongly suggest that all orders be paid with regard to entirely before shipping or delivery of products. Any adjustments to shipping or perhaps delivery policies is going to be clearly indicated upon receipt of payment. In the occasion of a defect in any item, please contact us right away to get a return or replacement. As long since your satisfaction is usually our number one priority, we will work along with you to definitely make sure that you have the very best electronic products available.